This
Isn't Your 20th Century Web Help Desk Software
Omnistar Live is the ultimate in web help
desk software for the 21st Century. In what is certainly the
most impressive of the new web 2.0 technologies, our live
chat takes web help desk software to the next level. By allowing
your customers to talk one-on-one with a live person, your
website will become much more than a website: it will become
the hub of your help desk department itself.
How Our PHP Help Desk Software Works
I mentioned one-on-one support; but in fact,
with Omnistar Live, that is a thing of the past. Rather than
phone support which requires one-on-one assistance, with our
live chat, your help desk associates can now handle multiple
customers at once. Just imagine the savings from just this
one single feature!
Help Desk Tracking Software
Omnistar Live isn’t just a bare bones live
chat application. We include a full help desk tracking software
suite that gives you a fully functional faq knowledgebase, so
most common issues will be easily resolved before users try
initiating a chat. And since everything is automatically tracked,
even which pages of your faq are the most useful to users, your
system will only improve with time! |
web
software, web software solutions
